Junk Removal FAQ
Have questions about our junk removal services in Vancouver? We’ve compiled answers to the most common questions we receive. If you don’t find what you’re looking for, contact us and we’ll be happy to help.
Frequently Asked Questions
1. What types of junk do you remove?
We remove virtually anything that isn’t hazardous waste. This includes old furniture, appliances, electronics, mattresses, yard debris, construction materials, office equipment, and general household clutter. If you’re unsure whether we can take something, just ask! We’ll let you know right away.
2. How much does junk removal cost?
Our pricing is based on the volume of junk you need removed and the complexity of the job. We provide free, upfront quotes before every job so you know exactly what to expect. There are never hidden fees. Contact us with a description of your items, and we’ll give you an accurate estimate.
3. Do you offer same-day service?
Yes! We offer same-day junk removal service when scheduling permits. We recommend contacting us early in the day to increase your chances of getting a same-day appointment. We also offer next-day service and flexible scheduling to accommodate your needs.
4. What areas do you serve?
We serve all of Metro Vancouver, including Vancouver, Richmond, Surrey, Delta, Burnaby, Coquitlam, New Westminster, North Vancouver, West Vancouver, Port Coquitlam, and the Tri-Cities area. If you’re outside these areas, contact us and we’ll let you know if we can accommodate your location.
5. What happens to the junk after you remove it?
We’re committed to environmentally responsible disposal. After we remove your items, we sort them for donation, recycling, and proper disposal. Usable items are donated to local charities, recyclable materials go to appropriate facilities, and only true waste ends up in landfills. We divert as much as possible from the waste stream.
6. Do I need to be home during the removal?
It’s helpful but not always necessary. If you can’t be present, you can mark the items that need to be removed and provide access to the area. We’ll handle everything according to your instructions and leave your property clean and tidy.
7. Can you remove items from inside my house?
Absolutely! We’re a full-service junk removal company. Our crew will come inside your home or business, carefully navigate through doorways and hallways, and remove items from any room. We take precautions to protect your floors and walls during the removal process.
8. Do you handle large items like pianos or hot tubs?
Yes, we can remove large and heavy items including pianos, hot tubs, pool tables, and large appliances. These items may require additional crew members or special equipment, which we’ll discuss during the quoting process. Rest assured, we have the experience and tools to handle even the most challenging removals.
9. Are you licensed and insured?
Yes, Junk Removal Van is fully licensed and insured. We carry comprehensive liability insurance to protect your property during every job. Our team members are also trained in safe handling practices to ensure a worry-free experience for our customers.
10. How do I book a junk removal service?
Booking is easy! Simply contact us through our website contact form. We’ll discuss your needs, provide a free quote, and schedule a convenient pickup time. It’s that simple!
Still Have Questions?
If your question wasn’t answered above, don’t hesitate to reach out. Our friendly team is always happy to help. Contact us through our contact form, and we’ll get back to you promptly.